Shipping policy

Retail Shipping Policy

Thank you for choosing GF Harvest. This shipping policy applies to retail orders placed through the GF Harvest website.

Order Processing

We typically process and ship retail orders within 1–3 business days, Monday through Thursday, excluding holidays.

During holidays, promotions, or periods of unusually high order volume, processing may take a little longer. We appreciate your patience and will do our best to keep you informed of any significant delays.

Shipping Rates & Delivery

Shipping rates and available shipping options are calculated and displayed at checkout based on your order and delivery address.

Delivery times provided at checkout are estimates and are not guaranteed. Once your order has shipped, delivery time may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information when available. You can use the tracking information to follow the status of your shipment.

Shipping Address

Please make sure your shipping address is correct before completing your order. GF Harvest is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible at trust@glutenfreeoats.com. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Damaged or Missing Packages

Please inspect your package when it arrives. If your order arrives damaged, items are missing, or you receive the wrong product, please contact us at trust@glutenfreeoats.com within 5 business days of delivery.

Please include your order number and photos of the package and products when applicable. We will review the issue and work with you to find an appropriate solution.

If your tracking information shows that a package was delivered but you cannot locate it, please contact us so we can help you determine the next steps.

Shipping Delays

GF Harvest is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, or other circumstances beyond our control. We will do our best to assist you if a shipping issue occurs.

Retail Orders Only

This shipping policy applies to retail orders placed through the GF Harvest website. Shipping terms and arrangements for wholesale orders are handled separately.